Analysis of the Impact of Customer Experience and Engagement on Satisfaction and Loyalty in the Body Shop’s Omnichannel. Asian Journal of Social and Humanities, [S. l.], v. 4, n. 4, p. 2551–2565, 2026. DOI: 10.59888/ajosh.v4i4.665. Disponível em: https://ajosh.org/jsh/article/view/665. Acesso em: 6 jul. 2026.