The Effect of Service Recovery Performance on Word of Mouth with the Mediation of Perceived Justice and Complaint Handling Satisfaction among Bpjs Ketenagakerjaan Participants.
Asian Journal of Social and Humanities,
[S. l.], v. 4, n. 6, p. 2769–2789, 2026. DOI:
10.59888/ajosh.v4i6.688. Disponível em:
https://ajosh.org/jsh/article/view/688. Acesso em: 21 may. 2026.